Essential Questions To Ask Your Tennessee Window Contractor

Quality replacement windows can improve the beauty, protection and energy efficiency of your Tennessee home. However, you can only make the most of your new windows through proper installation. This is why you should carefully choose the contractor you will hire. 

Asking these questions will help you in finding the best contractor for your project. 

Can You Provide a Valid Proof of License and Insurance?

You should ask this question to every contractor you’re considering hiring for any home improvement job. Hiring a licensed and insured contractor will offer you protection in case something goes wrong with your project. Your contractor’s insurance should include liability, workers’ compensation and property damage coverage. 

Can I Request for a Detailed Quote?

An itemized quote will give you an idea about the expenses involved in your project. It should include the price for materials, labor and cleanup, if applicable. You shouldn’t have trouble obtaining an estimate from a reputable Tennessee window contractor like Renewal by Andersen® of Knoxville. Once you’ve scheduled a free in-home consultation with us, our design consultants will visit your home at a time that’s convenient for you. They will assess your home’s needs, present you with options, and provide you an estimate that’s valid for a year. 

Is Cleanup Included in the Estimate?

At Renewal by Andersen, we will handle every step of your project, including cleanup and disposing of your old windows. After the installation, our crew will clean the work area and place your furniture back in place. However, if your contractor doesn’t offer this, you should ask if they will consider adding the service for an extra charge. If they still don’t provide the service, ask who they can recommend for disposing of the old windows.

Are You a Certified or Factory-Authorized Installer?

Factory-authorized contractors are likely to provide you with quality installation because they have undergone training. They usually also have access to more comprehensive or extended warranties. 

How Long Will My Window Replacement Take?

Delivery times vary by window manufacturer and this can affect your project’s timeline. It would help to know when your new windows will arrive, especially if the season is changing. Experienced installers can install at least ten 3-by-5 foot double-hung windows in one day. 

What Type of Warranty Do You Offer?

Obtain a written copy of your contractor’s warranty policy for when problems arise with your windows. You should also keep your contractor’s contact information. Renewal by Andersen windows comes with a fully transferable limited warranty. It covers 20 years on glass and Fibrex® material, ten years on installation and ten years on hardware.  

Who Should I Call If Something Goes Wrong?

Don’t forget to ask who you can call in case you experience issues with your new windows. If the window company you hired has subcontractors, ask whether you’ll need to contact the salesman or the installer. You should also know if your contractor’s warranty covers the issue under their warranty or if you need to hire someone else to address the problem. 

Is a Permit Necessary for My Project?

Some states require permits for certain window replacement project. A local contractor should let you know right away if you need a permit for your window installation. If needed, ask whether or not they will obtain it for you. To avoid fees and delays, we recommend consulting your local code enforcement office regarding this matter. 

Renewal by Andersen® of Knoxville is the area’s premier window company. Whether you’re looking for energy-efficient windows or doors, you can count on us. Call us at (866) 609-5033 or complete our contact form to schedule a free in-home consultation. We serve homeowners in Knoxville, TN, and areas around Tennessee.